Mindfulness - being aware of ourselves, others, our choices, and actions. If we can embrace the practice of being mindful, we are able to focus on mindful acting and prevent reacting without mindful thinking.
Reacting is sporadic and emotional whereas Acting is balanced with rational thinking. Some may like to call it conscious decision making.
1. Trigger
2. Reference Point
3. Hormones Released
4. Action / Reaction
Try creating the space to analyse and absorb the trigger. In that space lies our power to choose our response.